In Your Novato Home, Leave the Water Cleanup to the Professionals

6/29/2021 (Permalink)

The flooded garage was caused by a malfunctioned sprinkler.

Never Hesitate When Your Novato Home Suffers Water Damage

Recently, SERVPRO of S. San Rafael/Sausalito performed an emergency job in the city of Novato located within Marin County for a house built in 1990. The Novato Fire Department alerted us that a sprinkler system was triggered, affecting three stories and rooms of the customer's home. One of the most important fire prevention systems in a structure is an automatic fire sprinkler, but it has the potential to create a water disaster event. 

Locating the Source of Water Loss

Due to the size of the loss, Project Managers were dispatched to the site as soon as possible because it was prioritized as an emergency. Our techs used their moisture detection equipment and found that the water had run down to the first floor, impacting drywall, vinyl floor cabinets in the kitchen, and tile and drywall in the entry and foyer. The sprinkler located in the master closet on the third floor was the source of the water loss. The house was full of contents, including important personal belongings which were soaked through.

Drying the Property

Our technicians arrived on site and immediately performed content manipulation, water extraction, and set dehumidifiers in four rooms to perform emergency services. Most of the contents that were found damaged by the water loss were in the homes garage and family room. Immediate water extraction was necessary because it can remove much of the water from your home. The dehumidification equipment captures moisture and ports it away, which brings down the air moisture rapidly. The water extraction process helped reduce the drying time and helped to prevent mold and secondary damage. We carefully monitored the progress using moisture meters to ensure that the rooms and the materials returned to acceptable drying goals. We then packed up contents in an organized, efficient move-out to protect the customers belongings from further damage. After inspecting the carpet and pad to determine if we should remove them to protect the subfloor, we decided that it required removal.

Minor Repairs Needed

Minor repairs, such as drywall replacement and carpet installation, were completed. Removing the affected drywall as necessary to restore their home to its pre-water damage and condition. All vinyl and particle boards underneath were removed in the kitchen, and air mover equipment was placed accordingly. In the master closet, the drywall and ceiling were removed, and on the third floor, all baseboards were removed. The restoration was the final step in ensuring the property recovered from the significant water damage loss.

Final Touches

The drying was finished, and we packed and moved out all our equipment from the job. We brought the remaining contents for the garage and family room back to our warehouse, where they are kept safe and organized. We thoroughly completed the job and gained another happy SERVPRO customer.

SERVPRO of S. San Rafael/Sausalito is ready for everything. We are here to  help 24/7, 265 days a year. Our certified technicians can turn back the clock on water damage and make it "Like it never even happened." When you call SERVPRO for help, we always prioritize getting to your home when you need us there.